Orders can no longer be placed after 31 July 2025.
Yes. All orders placed before 31 July 2025 will be processed and dispatched as usual. You will receive a confirmation email with tracking information.
Our product return policy is unaffected by the website closure. You can return products within 30 days. Post-closure refund requests can be directed to customerserviceUSA@renskincare.com.
Returns policy:
We will refund items you’re not satisfied with if;
REN Clean Skincare is not responsible for return postage, shipping labels, the cost of insurance, or lost or undelivered items.
Yes. Our customer service team will be available via email at customerserviceUSA@renskincare.com for a limited time following closure.
Your personal data will continue to be handled in line with our Privacy Policy.
All subscriptions have been cancelled as of 30 June 2025. No further auto-replenishment orders will be processed or charged.
You can reach us by email at customerserviceUSA@renskincare.com for any post-closure support.